We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of storeofdeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.94 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 16 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
O***A –
To moscow region for 16 days. In this store i order not for the first time, so i think 16 days a long time, sooner faster than the shoe got. And what i encountered for the first time is the smell. For the first time crosses smelly, i walk them on the balcony. As no claims. Everything is on top. Glue is not visible, the seams are even, factory. Thank the store.
Rated 5 out of 5
V***v –
All for 5!!! Even with a plus. At 37 size just, with a toe. Pts comfortable. Look like toys!!! And cuter than in the photo!!! Track tracked.
Rated 5 out of 5
N***a –
Shoes are good, the second pair at the firm bona
Rated 5 out of 5
T***a –
Bots just super not malomerki rather on the contrary to me 38.5 closer to 39 came a long time more than a month. Thank you, bona.
Rated 5 out of 5
V***v –
Crosses are cool. I took my wife a size larger, thought small, and they go in size in size. even with a warm toe they are big. The wife gave to her sister, now will order itself in size. Quality is cool. Looks like in the picture. In taraz came a little less than a month. Thanks to the store. I recommend.
Rated 5 out of 5
N***n –
November 23 ordered, sent on december 31 in sochi, for a very long time were in china, crosses are very satisfied, already the third in this store, a little more, but you can with a woolen toe and an extra insole, inner insole 27 cm, my foot is 25,5, who is not Loves more freely, you can order less on the size, and it suits me, t. k. orthopedic insole i put. light, on the leg comfortable, everything is stitched evenly, just to complain about something, the store was in touch all the time, in general the third pair and all without Problems
Rated 5 out of 5
G***v –
Good goods. Great store.
Rated 5 out of 5
A***n –
Excellent sneakers. My daughter is delighted. Bona, as always, on top.
Rated 4 out of 5
V***v –
Quality is acceptable.
Rated 5 out of 5
A***o –
Took his wife in size came out too big to take under 40, additional insoles put.
Rated 5 out of 5
G***v –
I order myself and my girlfriend from this store not for the first time, as usual everything is super!!! 5 ***** recommend.
Rated 5 out of 5
N***a –
At 37 came perfectly
Rated 5 out of 5
R***u –
Bona as always-fit in three weeks, does not smell, the size is correct (+ 2, as tyt usually need to lay, not required).
Rated 5 out of 5
E***a –
The order was a month. Goes in size. Ordered for My 38 r thought more small, but no 39 r was very large. I regretted that i did not order my own. But i will now wear it, and for the future i will take into account that they go in size. Quality is good, i recommend the store and the product
Rated 5 out of 5
Customer –
The size grid corresponds perfectly. Delivery of two items in two stages. First very quickly. The second was sent only when the first came. But the store settled in time.
Rated 5 out of 5
D***n –
The size approached, not malomerki. The shoes are cool, there is a smell of glue, but does not strain.
Rated 5 out of 5
A***v –
The shoes are beautiful, made without marriage. They look very good. On the leg sit comfortably, the size grid is correct. At 36 foot size size 6 with stock, can be worn with thick toe.
O***A –
To moscow region for 16 days. In this store i order not for the first time, so i think 16 days a long time, sooner faster than the shoe got. And what i encountered for the first time is the smell. For the first time crosses smelly, i walk them on the balcony. As no claims. Everything is on top. Glue is not visible, the seams are even, factory. Thank the store.
V***v –
All for 5!!! Even with a plus. At 37 size just, with a toe. Pts comfortable. Look like toys!!! And cuter than in the photo!!! Track tracked.
N***a –
Shoes are good, the second pair at the firm bona
T***a –
Bots just super not malomerki rather on the contrary to me 38.5 closer to 39 came a long time more than a month. Thank you, bona.
V***v –
Crosses are cool. I took my wife a size larger, thought small, and they go in size in size. even with a warm toe they are big. The wife gave to her sister, now will order itself in size. Quality is cool. Looks like in the picture. In taraz came a little less than a month. Thanks to the store. I recommend.
N***n –
November 23 ordered, sent on december 31 in sochi, for a very long time were in china, crosses are very satisfied, already the third in this store, a little more, but you can with a woolen toe and an extra insole, inner insole 27 cm, my foot is 25,5, who is not Loves more freely, you can order less on the size, and it suits me, t. k. orthopedic insole i put. light, on the leg comfortable, everything is stitched evenly, just to complain about something, the store was in touch all the time, in general the third pair and all without Problems
G***v –
Good goods. Great store.
A***n –
Excellent sneakers. My daughter is delighted. Bona, as always, on top.
V***v –
Quality is acceptable.
A***o –
Took his wife in size came out too big to take under 40, additional insoles put.
G***v –
I order myself and my girlfriend from this store not for the first time, as usual everything is super!!! 5 ***** recommend.
N***a –
At 37 came perfectly
R***u –
Bona as always-fit in three weeks, does not smell, the size is correct (+ 2, as tyt usually need to lay, not required).
E***a –
The order was a month. Goes in size. Ordered for My 38 r thought more small, but no 39 r was very large. I regretted that i did not order my own. But i will now wear it, and for the future i will take into account that they go in size. Quality is good, i recommend the store and the product
Customer –
The size grid corresponds perfectly. Delivery of two items in two stages. First very quickly. The second was sent only when the first came. But the store settled in time.
D***n –
The size approached, not malomerki. The shoes are cool, there is a smell of glue, but does not strain.
A***v –
The shoes are beautiful, made without marriage. They look very good. On the leg sit comfortably, the size grid is correct. At 36 foot size size 6 with stock, can be worn with thick toe.